We are pleased to offer you the option of paying your Cloudburst bill through automatic withdrawal from your checking account. Our Auto Pay Plan is free, easy, convenient and the environmentally friendly way to pay your bill.
WHAT ARE THE ADVANTAGES?
• Cost – No more postage to pay or envelopes to buy.
• Convenience – Your bill is paid automatically
• Freedom – Your bill is paid on-time, every time, never late, never a late fee.
• Resource Conservation – no more checks, envelopes, or paper bills. Reduces paper– and reduces fuel consumption and carbon emissions for postal handling and transport.
• Security – No need to worry about lost checks
HOW DOES IT WORK?
On a specific date each month for commercial customers (every other month for residential customers) the amount due on your account will be automatically deducted from your checking account.
CAN I CANCEL AUTO PAY LATER?
Yes. Simply notify us in writing thirty (30) days before your account is scheduled for payment. Once Auto Pay is canceled, we will resume regular mailed billing.
WILL I CONTINUE TO RECEIVE A BILL IN THE MAIL?
NO statement will be sent, UNLESS your account has been charged for extra service. IF your account has been charged for extra service, we will send you a bill. The bill will indicate “AUTO DEDUCT”. This will allow you about 10 days to call us so we can resolve any questions you may have. Otherwise, the amount due will automatically be withdrawn from your account.
HOW DO I ENROLL?
Your authorization is all we need. Just fill out the Authorization Form on our website. Fill it out, save it to your computer, then print it, and mail it to us along with a voided check. We cannot accept deposit slips to set up Auto Pay.
CONTINUE TO PAY YOUR BILL BY MAIL UNTIL YOUR STATEMENT SAYS “AUTO PAY”.
Your Auto Pay plan will begin with that bill.